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Contact Wotif Customer Service

How to Reach a Person at Wotif

Verified Contact Information
  • +61 180 079 6850

Customer Service:

  • +61 180 078 1972
Send Message

Wotif Emails:

Investors/ Franchising
Legal
ha-trademarks@expedia.com
Trademark Inquiries

Wotif Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Wotif Phone Number
+61 180 079 6850
Average Hold Time
From 3 to 5 minutes
Most Popular Wotif Email Address
ha-copyright@expedia.com
Wotif Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Wotif Customer Service Rating
4.8 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Wotif Customer Service?

How to Contact Wotif Customer Service?

Wotif provides two main phone numbers: +61-180-079-6850 and +61-180-078-1972. Call one of these lines to ask for general information about the company or receive help on any issues related to the services. To receive clear answers to your questions, formulate what you want to find out in detail before you dial one of the above-mentioned Wotif contacts. If you cannot reach the manager by phone, find the answers to your questions on the “Support” page of the official company website or use a written way of communication, which we’ll consider in the next block of answers.

You can also email Wotif. With trademark inquiries, apply to the company at ha-trademarks@expedia.com. Are you interested in Investor relations? Send a letter to ir@expedia.com. In any of these cases, describe your question in detail in the body of the letter.

Wotif does not describe how to contact its customer support via the app in detail. However, you can find this option by yourself. It is usually located in the “Menu” block. If you cannot find it, ask for help from the Wotif customer service team by calling +61-180-079-6850 or +61-180-078-1972.

The company provides an opportunity to contact its customer support team right via its official site. First, go to it by clicking on the “witif.com” hyperlink in the “Contact Information” block of this page. If you want to get in touch with a virtual assistant, click on the “Help” button in the lower right corner of the “Support” page. It opens an online chat window where you can type a message in the appropriate field. Such an option is available 24/7.

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Contact Information

Wotif Website:

Wotif Help Center:

Corporate Office Address:

Wotif
Australia

Other Info (opening hours):

Mailing Address:

Legal Department – Copyrights

1111 Expedia Group Way W

Seattle, Washington 98119

United States of America

More contact details

Summary of Wotif Customer Service Calls

365 TOTAL
CALLS
00:00 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wotif?

Activation/ Cancellation Question:

  • I booked a motel room for last night thinking it was going to be last night but mistakenly didn’t check and it was a weeks time. Tried to cancel it straight away because it was a clear mistake and it wants to charge me $89 to cancel it I’ve spoke
  • “Cancellation”
  • “Can't cancel my booking online”

Refund Question:

  • “Refund”
  • “Refund deposit”
  • “Full refund for guest”

Payments and Charges Question:

  • “Require a tax invoice for my previous stay”
  • “Fraud job links”
  • “Urgent customer saying not paid”

Return/ Replace Question:

  • “Placed the wrong dates for stay would like to amend”
  • “Changing my booking”
  • “Changed flight and not notified”

Request for Information Question:

  • “Question on how To pay for hotel”
  • “No booking confirmation email”
  • “Talk about my booking”

Product/ Service Question:

  • “Complaint”
  • “Complaint unsatisfactory accom”
  • “Accomodation complaint”

Account Question:

  • “Money taking out of bank account”
  • “Treatment of disabled person unacceptable and in violation of human decency. Booking receptions and cancelled than reboot then when I show it's not booked wit hotel... And other disabilities left without accommodation for the night and ... Worst w wr”
  • “Password issues”

Shipping and Delivery Question:

  • “Hello I tray to book one of you package and no go though”
  • “I want full package price rate for goa visit”
  • “Hav not received any confirmation email”

Website/ Application Question:

  • “I booked a room at the royal hotel scone on your site and it’s a scam as the owner of the hotel said you can’t book a room with them on your site I need a refund for my booking I paid for there the hotel has contacted police about the scam bookin”
  • “Your app keeps freezing while I’m trying to pay for a booking”
  • “App not working”

Staff Question:

  • “*** service”

Employment Question:

  • “Telegram wotif jobs is it true are you providing”

Cards Question:

  • “A scammer using my card”

Other Question:

  • “Wrong email on booking”
  • “Unacceptable accomodation”
  • “Accommodation”

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